Terms & Conditions

Terms and Conditions of Tours

Far East Princess Travels Co., Ltd. (hereinafter called FEP Travels Co., Ltd.) and its Clients / Agents agree to follow the terms and conditions of any types of tours operated by FEP Travels Co., Ltd., set out below, without exceptions.

Price

All tour prices quoted to the Clients / Agents, are on a net basic and in US$ currency, valid to the dates specified on the FEP Travels Co., Ltd.’s printed tariffs, quotations, invoices. FEP Travels Co., Ltd. guarantees that the quoted tour prices are correct at the time of issuance but subject to change in accordance with the current changes of fuel oil price rises, market, tax or currency fluctuations.

Group Discount

Every group of 16 paying trip-members, will be given 1 complimentary ( i.e, 1 FOC ) subject to a maximum limit of 2 members but there might be exceptional cases.

 

Reservations & Payments

Reservations are to be made to FEP Travels Co., Ltd. Office in Yangon, Myanmar.

5 Ground Floor, 3rd Natchaung Street, Natchaung Quarter, Tamwe Township, Yangon, Myanmar

Tel : (+95-1) 540473; (+95-9) 73020867, 30399921

Fax : (+95-1) 540473

Trip Advisor: www.tripadvisor.com/Far_East_Princess_Travel

Email : [email protected], [email protected]

Website : www.fareastprincesstravel.com

Facebook: fareastprincesstravel

Upon confirmation of a tour reservation, a down-payment of 20% is requested to be transferred to the account of FEP Travels Co., Ltd. Half of the remaining tour cost is required to be settled after the successful confirmation of the reservations with hotels, airlines and other services inside Myanmar, done by FEP Travels Co., Ltd., otherwise FEP Travels Co., Ltd. may treat the reservation as being cancelled by the clients / agents. Then the last payment is to be done at least 10 weeks prior to clients’ arrival.

Payments can be settled in cash and by the bank transfer. Full payment is required 10 weeks prior to the clients’ arrival. If booked less than 10 weeks from the clients’ arrival, in the first place, 20% down-payment is to be done upon tour reservation confirmation from clients’ side and then the remaining 80% payment is required to be settled as soon as the successful confirmation of the tour reservations inside Myanmar done by FEP Travels Co., Ltd. Any charges of the bank transactions of the tour cost, are requested to be paid by the clients / agents.

Cancellations

There will be no cancellation fees for any reservations which are 45 days or more prior to the clients’ arrival unless there are any advanced payments already paid in advance by FEP Travels Co., Ltd. according to the different policies of hotels, airlines, cruises and other contractors of FEP Travels Co., Ltd.

Cancellation Policy of FEP Travels Co., Ltd.
45 days prior to arrival………………… .Nil
45 to 30 days prior to arrival………… 30% of full tour cost
29 to 15 days prior to arrival………… 50% of full tour cost
14 days prior to arrival………….. ……..100% of full tour cost

Special Conditions under circumstances

FEP Travels Co., Ltd. reserves the right to change its cancellation policy depending on the respective cancellation policies of airlines, hotels and cruises, etc working with it. FEP Travels Co., Ltd. will inform you either by emails or by other means as prompt as possible in case the above mentioned conditions of its cancellation policy, need to be modified accordingly.

Refund

After the clients’ travel commencement for the bought package tour, no refunds either in full or in part, will be given for any unutilized services included in the program / itinerary for any reasons.

Liability

FEP Travels Co., Ltd., acts as a travel agent for their valued clients, providing accommodations, transportations, guide services and others. FEP Travels Co., Ltd., shall not, in any events, be liable or responsible for the clients’ injury, accidents, losses, property damages, transport delays or failures caused by such calamities as strikes, wars, severe bad weather, civil disturbances, other natural causes which are beyond our control. However, FEP Travels Co., Ltd., will endeavor to keep the agreed original trip plans to the best of its knowledge, giving the first priority to our clients’ satisfaction.

Claims

Any disputes, claims and litigation regarding the unsatisfied services of FEP Travels Co., Ltd., shall, in the first place, be settled by way of friendly negotiation and mutual understanding. In case such efforts would fail, these shall be finally settled by valid current laws of the Union of Myanmar. All claims are requested to be sent in written forms or by e-mails within 30 days to FEP Travels Co., Ltd., after the end of the Services.

Disclaimer

In case of sudden price increases or surcharges levied by suppliers such as, but not limited to, fuel surcharges, government tax increases or other unforeseen price increases, FEP Travels Co., Ltd., reserves the right to alter the tour prices quoted to the clients / agents.

FEP Travels Co., Ltd., also reserves the right to change any trip arrangements (including itineraries, transports, prices and other services, etc) in the best mutual benefits of both its clients & FEP Travels co., Ltd, with or without prior notice under circumstances.

It may substitute transportation (any other means of transportation) when necessary due to circumstances beyond its control.

 

FEP Travels Co., Ltd. Office, Yangon, Myanmar

5 Ground Floor, 3rd Natchaung Street, Natchaung Quarter, Tamwe Township, Yangon, Myanmar

Tel : (+95-1) 540473; (+95-9) 73020867, 30399921

Fax : (+95-1) 540473

Trip Advisor: www.tripadvisor.com/Far_East_Princess_Travel

Email : [email protected], [email protected]

Website : www.fareastprincesstravel.com

Facebook: fareastprincesstravel